Over Ear Headphones
If you normally wear a behind-the-ear hearing aid, we can provide over ear headphones like these. In most cases, this is the best solution as the hearing aid microphone is encompassed within the headphones and so will pick up the sound without any adjustment to the hearing aid being needed.
Bluetooth transmitter
Some hearing aids can connect to Bluetooth, and we can provide a personal Bluetooth transmitter to connect to your hearing aid. Bluetooth connections are typically quite high quality but can introduce a small delay to the audio. Our team will know how to set our personal Bluetooth transmitters, but please brush up on how to use the Bluetooth function on your hearing aid to pair to a device. This process can take some time so please arrive half an hour before the performance begins to allow time for this. Whilst some hearing aids can connect to a phone using bluetooth, not all of them are capable of connecting to a bluetooth transmitter - please check with your manufacturer.
Hearing Aids with direct input
If you normally wear a behind-the-ear hearing aid, we can provide over ear headphones like these. In most cases, this is the best solution as the hearing aid microphone is encompassed within the headphones and so will pick up the sound without any adjustment to the hearing aid being needed.
Direct input cables are bespoke to different hearing aids, so please bring your cable with you if you have one.
Volume booster
A set of headphones with a volume booster can be provided.
Independent volume control
The above options can also be used with a volume control that can allow the volume to be reduced in the left and/or right ears separately.
Audio described performance
All of the above options, as well as our on-ear headphones, can also be used for audio described performances.
Induction loop support
We can provide an induction loop system, which is worn around the neck. However, induction loop sound is often not always of optimum quality, so audience members might prefer to use other means of listening where possible.
Mono dialogue enhanced mix
All of the above options can be provided with either a binaural stereo mix; or a mono mix where the sound is identical in the left and right headphones. The mono mix has the music and sound effects at a slightly quieter volume to allow the dialogue to be more clearly perceived.
Mysophobia
For patrons with mysophobia, a sealed bag with a pair of sanitised wireless headphones and receiver pack can be provided. It might be possible to bring your own headphones so long as they have a TRS plug – but we can’t guarantee they will work. A TRRS plug is not compatible with our systems.